Privacy Policy

easyTEK.technology, LLC-S ("easyFAX.technology")

easyTEK.technology, LLC-S ("easyFAX.technology") values its customers and is dedicated to establishing a reputable business relationship with its customers. This Privacy Policy applies to individuals and entities with whom easyFAX.technology interacts, including visitors to its websites, customers, and other users. For purposes of this Privacy Policy, easyFAX.technology is the Data Controller. This Privacy Policy applies to all easyFAX.technology websites and services provided by easyFAX.technology.

1. Collection, Processing and Use of Personal Data and Information

easyFAX.technology collects personal data to provide services, operate and improve websites and apps, communicate with prospective customers, manage platforms, ensure health and safety, provide financial management, conduct surveys, secure premises and platforms, investigate matters, and comply with applicable law.

Data collection occurs during account sign-up, website visits, service use, and customer interactions. easyFAX.technology may collect personal data and information about prospective customers and customers directly from the prospective customers and customers.

easyFAX.technology may receive information from third parties and creates anonymized aggregated data that is never shared in identifying ways or for monetization purposes.

Personal data disclosures may go to legal authorities, external advisors, processors, legal proceeding parties, criminal investigation entities, business purchasers, and advertising/content providers.

easyFAX.technology may process personal information (e.g. names), demographic data, contact details (e.g. addresses), records of consents, purchase details, payment details, information relating to the services and devices being used.

1.1 Account Set-up Form

During account setup, prospective customers provide company name, contact name, telephone number, email address, and fax number. easyFAX.technology uses the personal information to communicate with prospective customers and customers in connection with their use of its services, to reply to questions, and to send requested information.

1.2 Customer Information

Customers must provide contact and financial information including credit card details. easyFAX.technology uses this information to complete customer orders and for billing purposes.

1.3 Cookies

"Cookies" are data pieces stored on user computers tied to user information. Cookies can be used to recognize prospective customers and customers when they browse the easyFAX.technology website, remember their preferences and to customize their experiences.

Session ID cookies expire when browsers close. Cookies allow easyFAX.technology to advertise on and off its website.

Cookies also allow easyFAX.technology to understand, improve, and research products, features, and services, including when prospective customers and customers access its websites from other websites.

Log files analyze trends, administer sites, and track movement aggregately. The log file information consists of IP addresses, browser type, browser language, referring URL, platform type, etc., and is not linked to identifiable personal information.

Clear gifs function similarly to cookies for tracking online movements and measuring email open rates and marketing effectiveness.

Profiles store user preferences and viewing information. Collected data and information may be tied to prospective customers and customer's personal information to improve the content of the easyFAX.technology website and improve easyFAX.technology's services.

easyFAX.technology does not share personally identifiable elements of a profile with other third parties. Profiles are shared in aggregate form only.

1.4 Children's Privacy

easyFAX.technology's services are intended for persons over the age of 18 or for business organizations. easyFAX.technology does not knowingly collect any information from children under the age of 13.

2. Services

easyFAX.technology provides communication distribution and receipt mediums. easyFAX.technology does not review, monitor, edit, or disclose the contents of its customers' communications unless easyFAX.technology in good faith believes that such action is necessary to abide by law.

Customers agree that certain technical processing of and access to fax, voice and email messages and their content may be required for message routing.

3. Customer Service
3.1 Communication

easyFAX.technology communicates with customers on a regular basis to provide requested services and to address issues relating to their accounts. easyFAX.technology replies by email or phone.

3.2 Referral Services

easyFAX.technology collects referral friend names and email addresses for invitation and program success tracking purposes.

4. Preservation, Protection of Data and Information and Rights
4.1 Preservation and Protection

easyFAX.technology preserves customer privacy. easyFAX.technology has technical and organizational security measures designed to protect personal data and information against accidental or unlawful destruction.

Customers have rights including non-disclosure refusal, data access, correction requests, erasure requests, processing restrictions, objection rights, data transfer rights, consent withdrawal, and complaint filing capabilities.

The internet is an open system, therefore the transmission of information via the internet is not completely secure. Although easyFAX.technology uses reasonable measures to protect personal data and information, it cannot guarantee the security of data.

easyFAX.technology may need to disclose personal data and information when required by law or when it has a reasonable belief that such disclosure is necessary to comply with a current judicial proceeding.

4.2 Third Parties

easyFAX.technology uses outside credit card processing companies that do not retain, share, store, or use personally identifiable information for secondary purposes.

4.3 Business Transitions

In the event easyFAX.technology goes through a business transition, such as an acquisition by another company, a merger, or selling a portion of its assets, in most instances, customers' personal information will be part of the assets transferred.

4.4 Spam and Junk Faxes

easyFAX.technology does not share customers' email addresses or fax numbers. easyFAX.technology is not responsible for communications sent and received through easyFAX.technology services, but if easyFAX.technology is given notice that a service is being used for spam or junk faxes, then easyFAX.technology may deactivate that client.

5. Protection, Misuse, Alteration or Loss of Information

easyFAX.technology protects customer information online and offline. Hypertext Transfer Protocol Secure (HTTPS) is utilized to enhance the security of the customers' information on easyFAX.technology's website.

5.1 Secure Sockets Layer / TLS

When easyFAX.technology's website asks for personal identity and other information (such as credit card number), that information is encrypted and is protected with encryption software customarily used in the industry — Secure Sockets Layer ("SSL") / Transport Layer Security.

When the data is transmitted over the internet, it is encrypted or "scrambled" at the sending end and then decrypted or "unscrambled" at the receiving end.

Use of the internet is solely at a customer's own risk and is subject to all applicable local, state, national and international laws and regulations. Customers agree that easyFAX.technology is not responsible for the security of any communication or information transmitted over the telephone or internet by or for any customer.

5.2 Information Storage and Retrieval

Except as otherwise expressly agreed with customers, easyFAX.technology stores customers' transmissions on its servers for a limited time and will purge old transmissions from its servers after approximately sixty (60) days.

5.3 Supplementing Information

easyFAX.technology supplements customer information from third-party sources and verifies billing addresses on credit card transactions while maintaining consistency with its privacy policy.

6. Correction of Information

Customers may contact easyFAX.technology Customer Care to correct, update, or deactivate personal information.

6.1 Change Notification

easyFAX.technology may make changes to its Privacy Policy. When easyFAX.technology changes its Privacy Policy, easyFAX.technology will notify customers and post those changes in its Privacy Policy.

7. Requests for Documents and Information

In order to protect the privacy interests of its customers and to comply with state and federal law, including the Electronic Communications Privacy Act 18 U.S.C. Section 2701 et seq., ALL requests to easyFAX.technology for documents and information relating to its customers must be made in writing.

Requests require the express written consent of the customer or be made pursuant to a civil subpoena validly issued by a court having valid and proper jurisdiction.

easyFAX.technology reserves the right to request a copy of the complaint and any supporting documentation that demonstrates how the requested documents and information relate to easyFAX.technology and the litigation.

The Electronic Communications Privacy Act prohibits easyFAX.technology from disclosing the content of electronic communications pursuant to a civil subpoena.

Upon receipt of such a request, easyFAX.technology will conduct a search for documents and information accessible on its platform that are responsive to the request. easyFAX.technology only keeps customers' documents and information for a limited period of time.

easyFAX.technology will require a minimum $250.00 reimbursement for the reasonable costs incurred in processing written requests and responding to subpoenas for documents and information.

easyFAX.technology reserves the right to object to vague, overly broad, or unduly burdensome requests or subpoenas.

8. Privacy Policy Acceptance

By using easyFAX.technology's website and services, prospective customers and customers accept easyFAX.technology's Privacy Policy and agree to follow the Agreement, Terms and Conditions posted on easyFAX.technology's website.

9. Contact Us

Questions regarding this Privacy Policy may be directed to easyFAX.technology Customer Care.